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UK Vehicle Tax Help

Terms and Conditions

These terms and conditions explain how the Tax My Motor website and service may be used. They cover what the service is for, what users are responsible for, how payments fit into the process, and the general limits that apply.

If you continue to use the website, submit an application or proceed to payment, you are doing so on the basis of these terms.

What the Service Is

Tax My Motor is an independent online vehicle tax assistance service. You can check vehicle details, choose a suitable option and move through a guided payment process. It is not the DVLA, a government website or a public authority.

Use of the website does not remove the user responsibility to make sure the information submitted is accurate or that the vehicle is eligible for tax under the applicable rules.

Your Responsibilities

You are responsible for making sure the information you submit is accurate and up to date. This includes registration details, vehicle-related information, name, contact details, address details and any other information entered during the process.

You must not use the website in a misleading, fraudulent, unlawful or unauthorised way.

Payments and Processing

Pricing is shown during the user journey and should be checked before payment is completed. Payments are handled through secure third-party providers. By proceeding, you authorise the provider to process the transaction for the selected service option and any clearly displayed service-related charges.

If an issue arises after submission, such as incorrect input or a payment problem, reasonable efforts may be made to contact you using the details you provided.

Availability and Service Changes

The website is provided on an as-available basis. While care is taken to keep the service working properly, uninterrupted access cannot be guaranteed at all times. Availability may be affected by maintenance, third-party outages, browser issues, hosting issues or other technical problems outside direct control.

Content and features may be updated from time to time to improve the service or reflect technical changes.

Liability and Related Policies

To the fullest extent permitted by law, liability is limited in relation to indirect or consequential loss arising from use of the website, inaccurate information entered by the user, interruptions in site availability, or failures in third-party services connected to the process. Nothing in these terms is intended to exclude any liability that cannot lawfully be excluded.

Your use of the service is also subject to the privacy policy. If you would like practical help before using the service, visit contact and support.